Privacy Policy
WHAT DO WE DO WITH YOUR INFORMATION?
When you purchase something from our store, as part of the buying and selling process, we collect the personal information you provide such as your name, address, email address, and phone number.
We use this information to fulfill orders, process payments, arrange shipping, provide customer support, and communicate with you regarding your purchases.
With your permission, we may also send you emails and text messages about our brand, new arrivals, exclusive offers, and updates.
CONSENT
How do you get my consent?
When you provide personal information to complete a transaction, verify your payment method, place an order, arrange delivery, or return a purchase, you consent to our collecting and using it for that specific purpose.
For marketing communications (email and SMS), we request your explicit consent. Consent to receive marketing messages is not a condition of purchase.
How do I withdraw my consent?
If you change your mind after opting in, you may withdraw your consent at any time by:
- Clicking the unsubscribe link in our emails
- Replying STOP to any SMS message
- Contacting us at hello@bonbiani.com
SMS MARKETING & NOTIFICATIONS
By subscribing to Bonbiani SMS communications, you agree to receive recurring automated marketing and transactional text messages at the phone number provided.
These messages may include:
- Promotions, discounts, and exclusive offers
- Product drops and restock alerts
- Cart reminders
- Order confirmations and delivery updates
Consent is not a condition of purchase.
Message frequency may vary. Message and data rates may apply.
You can opt out at any time by replying STOP to any message. For assistance, reply HELP or contact us at hello@bonbiani.com
We respect your privacy. Your mobile number and personal data will never be sold, rented, or shared with third parties for their marketing purposes.
ABANDONED CART TRACKING
We may use cookies, tracking technologies, and integrations with our platform to determine when a shopping cart has been abandoned. This allows us to send reminders via SMS and email regarding incomplete purchases.
DISCLOSURE
We may disclose your personal information if required by law or if you violate our Terms & Conditions.
SHOPIFY
Our store is hosted on Shopify Inc. They provide the e-commerce platform that allows us to sell our products and services.
Your data is stored through Shopify’s secure data storage systems and databases, protected behind a firewall.
PAYMENT
If you choose a direct payment gateway to complete your purchase, your payment data is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS).
Your transaction data is stored only as long as necessary to complete your purchase transaction.
THIRD-PARTY SERVICES
We use trusted third-party providers (such as payment processors, shipping partners, analytics tools, and marketing platforms like Klaviyo) to operate our business.
These providers will only collect, use, and disclose your information to the extent necessary to perform the services they provide to us.
COOKIES & TRACKING TECHNOLOGIES
We use cookies, pixels, and similar technologies to improve your experience, analyze traffic, and deliver personalized advertising.
These technologies may collect information such as:
- IP address
- Device and browser information
- Browsing behavior
We and our partners may use this data to deliver relevant ads and marketing communications.
LOCATION & CURRENCY
We may use your IP address to determine your location in order to provide localized currency and language settings. This information may be stored temporarily in cookies to enhance your browsing experience.
DATA SECURITY
We take reasonable precautions and follow industry best practices to protect your personal information and ensure it is not lost, misused, accessed, disclosed, altered, or destroyed.
CHANGES TO THIS PRIVACY POLICY
We reserve the right to modify this privacy policy at any time. Changes will take effect immediately upon posting on the website.
CONTACT INFORMATION
If you have any questions or requests regarding your personal information, please contact us at:
Bonbiani
Email: hello@bonbiani.com